Cyberplan's emergency service

Help, my company has been hacked!

Do you suspect your company has been hacked? Has your network been infected? Have you been phished? Are you noticing suspicious activity? Or do you have another pressing question about your cybersecurity?

Call our cybersecurity experts:

+32 50 89 82 00

Available 24/7

Get the necessary priority

First-line advice so you can already move forward

We will send a cybersecurity expert to you as soon as possible - all over Flanders

Also applicable for IT partners

How we support you during a hack

When a company is hacked, speed of action is crucial.
At Cyberplan, we offer several effective ways to take immediate action during a hack and restore control of your systems.

Threat detection and analysis

Our experts perform comprehensive analysis to determine how the attack occurred. This includes identifying the attack vectors and the impact on the business environment.

Full incident triage and prioritization

We identify which systems are most critical, and prioritize the most important parts of your IT infrastructure. This allows the damage to be mitigated as quickly as possible.

Direct containment of the hack

The first step is to isolate the affected systems. This prevents further spread of the attack and minimizes damage to your network and data.

Stopping active harmful activity

By immediately stopping malicious activity, we ensure that hackers no longer have access to your network.

Forensic and detailed examination

Our team collects detailed evidence to determine the cause of the attack. This investigation not only helps with recovery, but can also be legally helpful or used for insurance claims.

Damage repair and backup recovery

After stopping the attack, we focus on restoring systems and data. We make sure your business is back up and running as quickly as possible with as little loss of data as possible.

Future protection with vulnerability management

After the hack, we make sure the vulnerabilities that were exploited are closed. This includes patches, updates and configuration changes to prevent recurrence.

Post-incident reporting and consulting

We provide a full report on the attack and the steps taken, with recommendations for future security improvements. This helps you prevent new incidents.

Our other cyber security services:

Cybersecurity Audits

With a cybersecurity audit, you gain insight into the most important holes in your IT infrastructure.

Learn more

Pentesting

Simulate an attack on your network, Operational Technology (OT) or Web application to see where the vulnerabilities are.

Learn more

Cybersecurity Awareness Training

Increase knowledge and awareness of cybersecurity risks in your team.

Learn more

Phishing Simulations

Simulate realistic phishing attacks on your team and test your organization's resilience.

Learn more

Why do Flemish SMEs choose Cyberplan

We not only expose the vulnerabilities in organizations, but also explain them clearly in human language. That way, everyone in the company can help - regardless of IT background - keep the hackers out.

Team of 22 cybersecurity experts and ethical hackers

7 years of experience

134 clients in various industries

Experts all over Flanders

International certifications & training

Learn more about Cyberplan

Frequently asked questions about what to do during a hack

How can I be sure we've been hacked?

There are several signs that may indicate a hack, such as unusual network activity, slow systems or unauthorized access attempts. Sometimes you may notice that data has disappeared or been encrypted.

Our team can help confirm a hack by performing a quick analysis of suspicious events, and we can take immediate action to limit further damage.

How can I limit the damage during a hack?

It is important to act quickly when a hack is suspected. You can immediately disconnect affected systems from the network to limit the spread of the attack.
We can act quickly to stop malicious activity and minimize the impact on your business. The goal is to gain control of the situation as quickly as possible.

How long does it take you guys to intervene?

We offer a 24/7 incident response service, which means we take immediate action as soon as you contact us.

Depending on the location, our experts can be on site quickly, and in many cases we can also work remotely to stabilize the situation immediately.

Is my data still salvageable?

The ability to recover data depends on how severe the attack was and how well you have arranged backups. In many cases, we can recover data through backup systems or specialized recovery methods.

We also ensure that further data loss is prevented by taking quick action on the affected systems.

How do I prevent this from happening again?

After a hack, we perform a comprehensive analysis to identify vulnerabilities in your system. We provide customized advice, such as improving network segmentation, implementing advanced monitoring tools, conducting regular pen tests, and training your staff in cybersecurity awareness.

We help you address both technical and human vulnerabilities to prevent future attacks.